nDesk â€“ Support Centeris a
complete ticket based help desk software.
nDesk comes fully featured with ticket auto-import, user
auto-register, knowledge base, escalation rules, predefined replies
and many more features.
Overview of your activity including active tickets and
Complete ticket based support system â€“ help
Ticket Auto-import from any IMAP enabled email account.
Automatically register user accounts on ticket creation.
Use Escalation Rules to escalate tickets if they are not
resolved within a certain period of time.
Respond fast to frequently submitted issues.
Manage all your documentation in one place.
Guests, Users, Staff
Predefined account roles.
Customizable staff roles (permissions).
Multi Language Support
System can be easily translated to any language.
Multiple themes to select from.
Easy Installation, Gravatar support, Email Notifications,
Per Ticket Escalation Rules and many
- PHP version 5.4 or greater;
- MySQL version 5.5 or greater;
- PHP PDO MYSQL extension;
- PHP IMAP extension (for tickets autoimport);
- Cronjob (for automated tasks like email to ticket and
escalation rules processing).
To run nDesk your hosting server must support the following:
Version 1.0 (15
* Initial Release